Counter
On-siteBoston, Massachusetts, United States
Job Summary
Answer phones, greet guests for takeout, and review online orders while providing food recommendations and addressing menu inquiries. Process payments, enter items served at the Point of Sale, and handle guest complaints by listening to concerns and informing a manager promptly. Inspect restrooms, dining rooms, and wait areas to maintain sanitation standards, and assist team members to ensure high service levels. Clock in and out as scheduled, follow cash-out procedures, and prioritize tasks in a high-volume environment. Demonstrate a positive attitude and speak the restaurant's story to create memorable dining experiences.
Required Qualifications
- Ability to work in a high-volume, fast-paced work environment
- Capable of prioritizing tasks effectively
- Able to speak to the restaurant's story and mission statement
- Passion for hospitality, providing exceptional service, and creating memorable dining experiences
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