Counter Sales
On-siteTucson, Arizona, United States
Tucson, Arizona, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Process customer transactions and create detailed sales orders using the company system, delivering expert product recommendations and pricing for pool and spa supplies. Coordinate truck deliveries and manage inventory through cycle counts, order picking, and shipping/receiving activities. Maintain a clean work environment while collaborating with warehouse and sales teams to fulfill special order requests. This full-time role operates Monday through Friday with overtime during peak seasons. The position requires lifting up to 75 lbs and working in both office and warehouse environments.
Required Qualifications
- High school diploma or equivalent
- Minimum of 2 years of relevant work experience
- Prior experience in a customer service or sales role
- Experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty
- Proficiency in basic computer operations and internet navigation
- Experience or familiarity with point-of-sale systems and order entry procedures
- Demonstrated ability for clear and courteous communication in person, over the phone, and via email
- Effective problem-solving skills and resourcefulness in responding to customer inquiries and issues
- Capability to handle physical demands, including lifting up to 75 lbs regularly, and 50 lbs on a repetitive basis
- Ability to work in varied conditions, including warehouses and outdoor environments
- Honest, respectful, and courteous demeanor towards all customers and colleagues
- Willingness and ability to work overtime as needed during the peak season
- Capability to pass a pre-employment drug test
Desired Qualifications
- Bilingual proficiency in English and Spanish
- Previous experience with irrigation or landscaping products
- Forklift operation experience
- Demonstrated capability to drive sales outcomes and achieve personal and team goals through excellent customer service and product knowledge
- Comprehensive understanding of landscaping materials, tools, and trends
- Familiar with the inventory processes, including cycle counts and stock replenishment
- Advanced skills in utilizing retail point-of-sale systems and common software applications
- Current forklift certification
- Other relevant qualifications that enhance operational efficiency and safety in warehouse and shipping environments
- Ability to adapt to changing job requirements and manage multiple tasks effectively in a high-paced environment
- Associate Degree in Business Administration or a related field
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