Counter Sales (Plumbing Supply)

Greet and assist walk-in and telephone customers by managing multiple requests in a fast-paced environment while applying technical product knowledge to select and recommend plumbing, irrigation, kitchen, bath, and lighting solutions. Provide basic troubleshooting, research alternate products to meet budgets, and enter orders accurately in Eclipse ERP. Resolve complaints professionally and communicate proactively regarding order status or availability changes. Take a proactive approach to sales by identifying needs, recommending upgrades, and engaging customers in solution-focused conversations to strengthen partnerships and drive repeat business. This role includes hands-on training at nearby locations for four to six months before transitioning to the newly remodeled Cornelius branch.