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White CapPosted 1 month ago

Counter Sales Associate

On-siteWashington, Missouri, United States

Full TimeEntry LevelLarge

Job Summary

Process orders, quote prices, and enter orders into the system while providing order information to walk-in, phone, and will-call customers. Pull orders as required and communicate product features, benefits, and warranty policy details. Demonstrate knowledge of products and their applications by providing technical advice, troubleshooting issues, and helping resolve customer problems. Upsell by identifying related products, add-on extensions, and informing customers of product promotions. This role supports White Cap, the leading North American distributor for professional contractors supplying materials for stadiums, roads, bridges, and residential housing.

Desired Qualifications

  • Demonstrated success providing excellent customer service
  • Experience with sales order computer software, preferably Oracle
  • Some knowledge of construction and industrial products
  • Energetic and eager to help others on a professional level

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