Counter Sales Associate

Engage customers proactively at the counter, on the phone, and via email to understand their needs and recommend solutions. Serve as a product expert by continuously learning and applying knowledge of plumbing, HVAC, and related products to guide customer decisions. Drive sales growth by identifying opportunities to upsell, cross-sell, and promote strategic products and programs. Utilize tools and resources to locate parts and provide accurate, timely information. Process transactions efficiently while ensuring accuracy and a positive customer experience. Collaborate with Outside Sales Associates to support account growth and deliver seamless service. Manage special orders and follow up on order status, back-orders, and delivery timelines to maintain customer satisfaction. Maintain a professional, organized counter environment that reflects our commitment to quality and service. Assist with inventory management, cycle counts, and stock organization. Adhere to all safety regulations, including proper use of PPE. Monday through Friday 7:00am – 4:30pm plus overtime as needed and one Saturday every three weeks. Starting at $22.71/hour.