Counter Sales Associate
$40,858–$57,096 year
On-site · Ontario, Oregon, United States
Job Summary
Counter Sales Associate at Ferguson responsible for engaging plumbing/HVAC contractor customers at the counter, by phone, and via email; act as a product expert to guide purchasing decisions; drive sales growth through upselling and cross-selling; utilize catalogs and databases to locate parts, process transactions accurately, and maintain a positive customer experience; collaborate with Outside Sales to support account growth; manage special orders, order status, back-orders, and delivery timelines; maintain organized counter environment and assist with inventory management and safety compliance.
Required Qualifications
- 0–3 years of experience in customer service or sales; prior experience in plumbing/HVAC or related industry preferred.
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