Counter Sales Associate

Counter Sales Associate at Baker Distributing Company manages the sales counter for HVAC equipment and parts, delivering strong customer service in a sales-driven environment. Responsibilities include showroom merchandising and restocking, handling walk-in and telephone customers, processing sales orders with up-selling, sourcing and shipping parts, inventory control and warranty administration, researching product needs via catalog/computer systems, ensuring a clean, organized workspace, applying PPE and safety protocols, and participating in safety training. The role requires strong interpersonal and communication skills, problem-solving ability, capacity to work independently and in a team, and a focus on continuous process and service improvements. A High School Diploma or GED is required, with HVAC wholesale-distribution experience and proficiency in Microsoft Office preferred.