Counter Sales Associate
On-site · Lecanto, Florida, United States
Job Summary
Counter Sales Associate at Baker Distributing Company, a wholesale HVAC distributor, responsible for the sales counter and delivering strong customer service. Duties include interacting with dealers/contractors, showroom merchandising, restocking, completing sales orders, up-selling, assisting walk-in and telephone customers, sourcing and shipping parts, inventory control, warranty administration, and maintaining a professional, safe workspace while adhering to PPE and safety protocols.
Required Qualifications
- High School Diploma or GED
- Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry
- Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level
- Strong interpersonal skills including sales, problem solving, and customer service focus
- Ability to work independently but meet assigned goals and objectives in designated time frames
- Capable of working in a fast-paced environment with multi-tasking
- Excellent customer service mindset with the ability to develop long-term relationships
- Excellent written and verbal communication skills
- Proficient in speaking, reading, and understanding English for safety and procedures
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