Counter Sales
$49,920–$58,240 year
On-siteLaguna Hills, California, United States
Job Summary
Greet customers, vendors, and the public to deliver premier front-line service while providing timely and accurate information regarding HVAC products and applications. Initiate sales orders, process warranties and credit returns, and determine product requirements by suggesting alternatives or additional items from stock. Maintain customer databases, resolve complaints, and assist with promotional activities to expand the customer base. Keep counter displays orderly, observe industry standards, and attend training workshops to stay abreast of new information. Manage billing follow-ups and obtain credit information while ensuring all company standards are maintained.
Required Qualifications
- High School Diploma or GED
- Have product and application knowledge of HVAC products
- Ability to stand on two feet, walk, twist, bend, reach, stoop, kneel, and crouch for extended periods (up to 8 hours or more a day)
- Must be able to consistently lift up to 50 lbs
- Ability to use both arms and hands fully for tasks such as reaching, feeling, grasping, gripping, carrying, pushing, and pulling
- Must be able to work in various warehouse conditions, including cold, heat, wind, dust, wet environments, and noisy surroundings
- Ability to pass a Pre-Employment drug and physical screen
- All candidates are required to pass a pre-employment drug screen following an offer of employment
- provide documentation of eligibility to work in the U.S.
Desired Qualifications
- Excellent verbal and written communication skills that demonstrate ability to provide clear and concision information and provide excellent customer service
- Good computer proficiency
- Maintain a positive and professional demeanor as a trusted AC Pro represenative
- Organizational skills; able to plan time and work effort effectively with attention to details
- Analytical and problem solving skills; able to identify critical situations and use good judgment to respond in a timely manner
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