Counter Manager - Fareham
On-siteFareham, England, United Kingdom
Job Summary
Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction and drive repeat appointments. Personally connect with customers, demonstrate products, and consistently achieve individual sales targets while contributing to overall counter goals. Develop in-store and external events through strategic linkups, collaborations, product launches, and charity initiatives to boost sales and brand awareness. Ensure the counter is fully stocked by monitoring inventory levels and reporting concerns to the Area Manager to minimize lost sales. Act as a key communicator between store, department, and area managers, overseeing daily, weekly, monthly, and annual administrative tasks. Maintain exceptional hygiene and housekeeping standards for the counter and displays to ensure a professional shopping environment.
Required Qualifications
- Flexible availability including weekends, late nights, Bank holidays and holiday periods
- A minimum of 2-4 years of prior customer service experience in a retail or hospitality environment
- Passion for sales success
Desired Qualifications
- Passion for make-up and Retail with a focus on achieving sales targets and problem solving
- Result-oriented, who likes a challenge and exceeding sales expectations with resilience
- Desire to provide a unique customer experience that drives customer loyalty and repeat business
- Dynamic, self-motivated, self-sufficient
- Bold Brows and even Bolder Opportunities as a Counter Manager
- The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag
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