Counter Fraud Claims Handler
$32,938–$43,500 year
Hybrid · Sevenoaks, England, United Kingdom
Job Summary
Counter Fraud Claims Handler responsible for investigating and managing a portfolio of suspect insurance claims from cradle to grave. Role involves assessing intelligence, coordinating with investigative service providers, determining appropriate investigation strategies, ensuring adherence to claims handling procedures, GDPR and FCA compliance, and driving process improvements. Hybrid working arrangement in Sevenoaks with UK-based operations; requires strong claims knowledge across indemnity, liability, first party claims and bodily injury, plus excellent negotiation and customer-service skills.
Required Qualifications
- Good understanding of all aspects of claims handling including indemnity, liability, credit hire, property damage, first party claims and bodily injury claims
- Technically sound judgement along with effective portfolio management and file discipline ensuring the accuracy of reserves, communications and service levels are maintained
- Excellent organisational skills and the ability to work independently with minimum support
- Strong negotiation skills along with Excellent customer services skills
- An understanding of the intelligence and investigative tools available to validate claims
- Ability to provide clear and concise instructions to service providers to assist in the investigation of claims
Additional Requirements
- Must have at least one year remaining on Graduate or Post-Study Work visa; visa sponsorship not offered
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