Counselor Advocate - Sojourn
$43,680–$50,960 year
On-site · Los Angeles, California, United States
Job Summary
Counselor Advocate at Sojourn Shelter Services stationed onsite to provide direct client services within a DV shelter program. Responsibilities include maintaining progress notes, ensuring program compliance, crisis intervention and safety planning, trauma-informed care, empowerment and harm-reduction approaches, conducting risk/eligibility screenings via the 24-hour DV crisis hotline, coordinating transportation for court and appointments, facilitating adult and child support groups, providing occasional child-care, enforcing shelter guidelines, building relationships with clients and community partners, documenting activities, participating in safety drills and facility maintenance, and training volunteers. Requires high school diploma or GED, California driver’s license, a usable vehicle, confidentiality, strong communication and crisis-management skills, cultural responsiveness, basic computer literacy, flexibility to work non-standard hours, and willingness to complete 40-hour DV training. Bilingual in English and Spanish and prior shelter/case-management experience preferred. Emphasis on trauma-informed care, safety, and coordination with local services to support victims of domestic violence.
Required Qualifications
- High School Diploma or GED or Equivalent
- Use of own vehicle; responsible to carry all auto insurance legally required in State of California
- Valid California Drivers License
- Trustworthy, honest, and team player
- Ability to supervise shelter participants with dignity and respect at all times
- Must engage participants in positive interactions and troubleshoot problems as they surface
- Must exhibit sound decision-making ability related to crisis and safety planning
- Ability to work with a diverse population and implement cultural responsiveness
- Ability to handle communications with public, staff and volunteers via phone or in person
- Literate with the ability to operate basic computer functions
- Able to maintain confidentiality
- Able to supervise sanitary conditions at all times in all areas including, client proms, general areas, and communal living areas
- Willingness to work flexible hours as needed, and handle emergencies which may occur daily, nightly, or overnight
- Understanding of Domestic Violence Survivor population and their specific needs for services
- Willingness to receive 40-hour Domestic Violence Training
- Preferred Qualifications: Bilingual English and Spanish
- Experience in social services program or case management preferred; 24-hour shelter experience preferred
- Extensive experience working in social services field with direct experience related to provision of case management services preferred
- Experience working in communal living or shelter environment preferred
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