Counselor- (A-CSS)
$45,760–$52,000 year
On-siteWorcester, Massachusetts, United States
Job Summary
Provide direct, person-centered counseling and daily support to individuals receiving services within Adult Community Crisis Stabilization (A-CCS). Complete admissions, discharges, and clinical assessments to develop individualized action plans, safety plans, and crisis interventions. Assess mental status, social functioning, and risk levels while facilitating therapeutic activities and psychoeducational groups. Build supportive relationships with individuals, families, and community providers, utilizing trauma-informed behavioral interventions and consulting with supervisory staff on safety concerns. Maintain staffing and safety standards by completing scheduled checks and responding to emergencies, while ensuring accurate electronic documentation of all care activities. Participate in staff meetings, supervision, and required training to uphold compliance and safety requirements.
Required Qualifications
- High school diploma or GED
- At least one year of experience in the human-services field
- Knowledge of and strong motivation to work with individuals experiencing behavioral health challenges and acute stabilization needs
- Ability to establish rapport with individuals, families, significant others, and community providers while maintaining professional boundaries and confidentiality
- Strong interviewing, observation, risk-awareness, documentation, verbal communication, and written communication skills
- Ability to facilitate groups and respond calmly and effectively to behavioral challenges, stressful situations, trauma, grief, and crisis-related needs
- Excellent organization, time-management, follow-through, and problem-solving skills
- Ability to work collaboratively as part of a multidisciplinary team
- Ability to work the assigned essential-staff schedule
- Ability to stand, walk, and lift or carry up to 20 pounds
Desired Qualifications
- Bachelor's degree
- Equivalent relevant experience in a behavioral health setting
- Experience within crisis stabilization, residential services, or a related setting
- Bilingual Spanish skills
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