Cost Containment Lead

Cost containment lead responsible for managing a portfolio of complex claims in Accident and Health, conducting loss investigations, evaluating and negotiating settlements, and maintaining accurate reserves. Collaborates with underwriting, actuarial, legal, and risk teams; documents and communicates claims status; supports onboarding and training of team members; drives cost-effective settlements and risk mitigation through technical knowledge, negotiation, and stakeholder management. Emphasizes strong communication, analytical thinking, attention to detail, and adherence to department processes to ensure timely, well-supported resolutions while fostering collaboration and a customer-focused approach.