Correspondence Representative-l (Medical Billing Mailing Operation) - PFS (100% Work Onsite -Davenport, Iowa)
$31,234–$46,853 year
On-site · Davenport, Iowa, United States
Job Summary
POSITION PURPOSE: 100% onsite in Davenport, IA. Performs day-to-day correspondence activities within Hospital/Medical Group revenue operations, including sorting and distributing incoming correspondence, scanning documents, indexing into Onbase, redacting and organizing correspondence across accounts, and supporting Billing & Follow-Up teams. Responsibilities include handling UB04s, mailing/postage optimization, basic reporting (e.g., incoming correspondence volume, returned mail status), cross-training in various functions, and potential relief or training duties. Must adhere to health-system policies and maintain accuracy under routine pressure; strong data-entry and organizational skills essential. This role operates in an office environment within Trinity Health’s PBS group and requires collaboration, integrity, and patient-focused service.
Required Qualifications
- High school diploma or equivalent
- 1+ year work experience in hospital/clinic environment or related financial service setting
- Data entry 50-60 keystrokes per minute
- Excellent verbal and written communication
- Microsoft Office proficiency (Outlook, Word, PowerPoint, Excel)
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