Corporate Travel Support
On-siteQuezon City, Metro Manila, Philippines
Job Summary
Manage daily operations to ensure customer satisfaction and meet client goals while acting as a ticketing SME to assist the team or intervene as needed. Handle a team of L2–Complex itinerary trained resources, supervise team members, and conduct administrative functions to achieve KPIs and SLAs. Produce dashboards and reports in Excel and presentation formats, lead conference calls, and resolve conflicts using strong analytical skills. Requires experience in corporate travel accounts, GDS platforms like Sabre and Amadeus, and 2 to 5 years of management or GDS experience. Must work 100% onsite at the Bridgetowne Site.
Required Qualifications
- Experience in Corporate Travel Account
- expertise in using GDS platforms such as Sabre, Amadeus etc.
- Experience in team management
- Ability to deliver through people
- Able to speak & write fluent English
- Confident to lead conference calls
- Able to produce dashboards & reports in Excel & presentation formats
- Good analytical and conflict management skills
- Experience and ability to supervise team and conduct administrative functions
- Management experience for min 2 to 5 years in Corp Travel or GDS experience
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