Corporate Telecom Compliance Strategy Manager
$128,560–$188,900 year
Remote · United States
Job Summary
Lead country-level telecom compliance programs and governance for a portion of Twilio’s business. Own regional telecom compliance initiatives, manage weekly operating rhythms, identify risks and implement mitigation strategies, and partner with Product and Engineering to drive compliant, innovative roadmaps. Develop training materials, educate employees on evolving regulatory requirements, and update senior leadership on strategy execution and performance. Must be adept at cross-functional collaboration, data-driven decision making, and communicating complex regulatory concepts to executive stakeholders. Desired experience includes knowledge of global regulations (e.g., STIR/SHAKEN, KYC), proficiency with SQL, Looker, and Airtable, and the ability to work in a remote, global tech environment.
Required Qualifications
- 4+ years of experience in strategy and operations, program management, telecom policy, regulatory compliance, or equivalent
- Proven ability to program manage complex cross-functional projects and lead operational meetings with diverse stakeholders
- Strong analytical skills with the ability to use data to drive strategy and report to executive leadership
- Exceptional written and verbal communication skills, with experience presenting to senior leaders
- Well-honed critical thinking skills and the ability to problem-solve individually or in a group setting while understanding key financial drivers of the business
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