Corporate Store Manager B - Store
On-siteOrillia, Ontario, Canada
Job Summary
Lead the store team to ensure compliance with customer service standards, operating policies, and applicable legislation while driving revenue goals, profitability, and customer satisfaction. Manage sourcing, hiring, training, and development of staff, addressing underperformance through formal improvement plans and recognizing strong performers. Prepare daily deposits, deliver professional communications, and resolve issues proactively. Enforce operational and HR policies, maintain visual merchandising standards, and manage labour scheduling to budgeted models. Monitor retail results, implement SMART goals, and develop action plans for team skills growth.
Required Qualifications
- 3-5 years' experience as a retail manager
- 3-5 years' experience supervising and/or leading people
- 3-5 years' experience working in a retail environment
- 3-5 years' experience servicing and resolving customer concerns
- Understanding of business management fundamentals
- Must be able to lift 50lbs ore more as required by the business
- Must have both POS and cash handling experience
Desired Qualifications
- Food Retail experience
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