Corporate Service Manager
On-siteWillis, Texas, United States
Job Summary
Develop and manage the service department strategic business plan, including annual goals, budget, and marketing initiatives to drive labor sales. Monitor performance metrics for labor sales and expense control while enforcing processes to ensure customer satisfaction. Lead recruiting, staffing, and employee development activities, and design compensation plans aligned with organizational objectives. Operate and maintain vehicles, tools, and equipment required for diagnostic purposes, adhering to all safety regulations and maintaining a clean work area. Requires a valid driver's license (CDL preferred), 7+ years of service department experience, and an associate's degree.
Required Qualifications
- Valid driver's license
- Associates degree or equivalent experience
Desired Qualifications
- Experience using Service ADVISORTM or other computer based diagnostic repair tools
- Experience leading a team and working cooperatively in a team environment
- Analyze and interpreting internal reports
- 7+ years of experience working in a service department
- Experience with off road, construction, lawn, or heavy equipment
- Experience operating vehicles, tools, and equipment for diagnostic purposes
- Bachelor's degree
- CDL (Commercial Driver's License)
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