Corporate Sales Executive

Contact appropriate departments to resolve guest calls, requests, or problems while using sales techniques to maximize revenue and maintain loyalty. Process reservation requests, changes, cancellations, and Marriott Rewards point redemptions by phone, fax, or mail, entering data into software. Determine complimentary gifts for guests and promote brand awareness internally and externally. Perform general office duties such as filing, emailing, and typing to support Sales & Marketing. Assist management in training and motivating employees, monitoring performance to ensure adherence to quality standards. Welcome guests according to company standards, address service needs, and maintain professional appearance and confidentiality.