Corporate Director of Operations
On-siteCharleston, South Carolina, United States
Job Summary
Conduct on-site hotel visits to prepare property reports, action plans, and audit records for owners, leadership, and corporate staff. Analyze property data to increase guest satisfaction, improve operating efficiencies, reduce expenses, and maximize revenue while managing regional expenses within annual budgetary guidelines. Implement operating standards, tools, and resources; coach management teams on performance, training, and disciplinary measures. Partner with internal departments to optimize financial results and ensure compliance with safety, quality, and environmental policies. Maintain regular visibility with clients to address contract obligations and adverse incidents, suggesting capital improvements and developing long-range strategies. Travel frequently to assigned properties and attend brand conferences to leverage partnerships and maintain brand standards.
Required Qualifications
- Enjoys a variety of tasks and being highly mobile
- Highly organized and able to use organizational tools to track multiple tasks
- Follows-through and follows-up on his/her own work and the work of others
- Manages time efficiently to meet established project deadlines
- Possesses a strong ability to perform independently as well as within a team environment
- Keeps abreast of latest industry products, services, information and best practices
- Experienced at operating successful properties and delivering results
- Possesses an ownership mentality
- Able to travel to hotels within selected region
- Minimum of at least 3 years of multi-property oversight
Desired Qualifications
- Bachelor's degree in Hospitality Management is preferred
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