Corporate Affairs, Director - Global Customer Capabilities & Innovation
RemoteUnited States
Job Summary
Develop and execute integrated communication strategies to drive awareness and adoption of global customer capabilities, data, and technology innovations. Partner with senior leaders to translate business priorities into compelling narratives, create executive messaging, and highlight success stories that demonstrate impact. Lead stakeholder engagement across highly matrixed global teams to align on organizational transformation and capability-building initiatives. Launch campaigns promoting experimentation and knowledge sharing while managing external agency partnerships and optimizing communication effectiveness. Serve as a trusted advisor on change management and support executive visibility within the global markets and policy landscape.
Required Qualifications
- Doctorate degree
- Master's degree
- Bachelor's degree
- 4 years of strategic communications, corporate affairs, public affairs, change communications, or related experience
- 7 years of strategic communications, corporate affairs, public affairs, change communications, or related experience
- 9 years of strategic communications, corporate affairs, public affairs, change communications, or related experience
Desired Qualifications
- 10+ years of strategic communications, corporate affairs, public affairs, change communications, or related experience
- Experience supporting global commercial, technology/innovation, or transformation communications initiatives
- Strong executive communications, leadership visibility, and storytelling capabilities
- Demonstrated success leading complex, enterprise-wide communication programs, both internally and externally
- Experience driving communications that support organizational change and capability adoption
- Ability to operate successfully in a global, matrixed organization
- Understanding of a highly regulated industry, ideally pharmaceuticals, biotechnology or healthcare
- Proven ability to lead complex projects from strategy through execution with minimal oversight
- Strong business acumen with the ability to align communications strategies to business priorities
- Experience developing strategic communications plans and simplifying complex topics into compelling narratives
- Proactive, self-driven leader who anticipates needs and drives results
- Demonstrated success influencing and building relationships across matrixed organizations
- Intellectual curiosity and adaptability to learn new business areas, technologies, and communications approaches
- Experience leveraging emerging technologies and innovative communication tools to enhance impact
- Ability to manage multiple priorities in a fast-paced, evolving environment
- Strong track record of ownership, accountability, and delivering high-quality results
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