Corporate Account Manager

Manage a portfolio of assigned partner accounts, serving as the primary point of contact for all communication and support. Build and maintain strong relationships with coaches, program directors, and decision-makers while identifying opportunities to grow accounts through upselling, cross-selling, and expansion into additional product lines. Maintain consistent communication with customers to understand needs, timelines, and upcoming opportunities, then coordinate presentations, product recommendations, and order planning. Ensure all customer communication is handled quickly, accurately, and professionally while managing expectations related to timelines, approvals, and delivery requirements. Work closely with Sales, Design, Production, and Operations teams to ensure accurate order execution and track account activity, opportunities, and revenue performance. Submit required reports and updates on account status and performance. Support high-profile accounts and collaborate with Outside Sales Representatives when needed, while assisting with event preparation, customer outreach, and follow-up. Provide a high level of service that reinforces customer loyalty and long-term retention, and identify and escalate risks, issues, or opportunities within accounts.