Cornbread Guest Guru (Front Line Team Member)

Greet every customer warmly and enthusiastically, building rapport with repeat guests and determining their needs to offer upsells. Respect differences and communicate positively while maintaining cleanliness and safety by identifying hazards and escalating concerns to leadership. Deliver deliciousness with efficiency by understanding all menu items, meeting quality standards, and accurately processing purchases using the POS system. Perform general duties including setting up and breaking down stations, cleaning coffee equipment, organizing shelves, and completing opening and closing checklists. Participate in weekly, monthly, and quarterly deep cleans while adhering to COVID-19 protocols and food handler certification requirements.