Core Laboratory Manager
$130,977–$150,550 year
On-siteSpringfield, Massachusetts, United States
Job Summary
Collaborate with the Medical Director to manage laboratory services, including pre-analytical workflows, clinical chemistry, hematology, flow cytometry, and point of care testing. Ensure quality service meeting CLIA, CAP, and JCAHO regulatory requirements while overseeing performance improvement, quality control, and staff development. Develop policies and procedures for technical operations, manage personnel through evaluations and recruitment, and maintain a system-level quality program utilizing LEAN techniques. Prepare annual budgets, oversee equipment acquisitions, and ensure only medically necessary testing is performed. Maintain compliance with health and safety requirements, protect patient and employee confidentiality, and support strategic planning across Baystate Health's laboratories.
Required Qualifications
- Bachelor's Degree- in a clinical laboratory sciences field
- MT (ASCP) or equivalent
- 5+ years management experience in a clinical laboratory setting
- Experience in management of complex, automated testing systems
- Experience and successful record of personnel management
- High level of skill in working with computerized systems and software
- Strong analytical skills and high level of knowledge in laboratory science
- Ability to oversee and support troubleshooting and investigation of quality and other performance issues
- Excellent written and verbal communication skills
- Must have demonstrated knowledge of laboratory science discipline: includes test theory, normal and abnormal values, function of automated and computerized equipment in area, excellent written and verbal communication skills, computer and software skills: Word and EXCEL
- Must embody the Baystate Health Operating Principles
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