Core Deposit Systems Administrator
On-site · Phoenix, Arizona, United States
Job Summary
Core Deposit Systems Administrator responsible for day-to-day operations of banking systems in Branch Banking Operations. Works with vendors to handle escalations, system updates, and bank initiatives, ensuring timely follow-up and collaboration with Banking Operations, IT, and other departments. Leverages experience with bank systems such as FIS, IBS, Teller Insight, FCM, SRM, or similar systems for medium to large banks to execute initiatives. Supports banking applications and their dependencies throughout requirements gathering, installation, configuration, administration, design, build, testing, troubleshooting, and maintenance of simple to complex applications, participates in the solution delivery lifecycle, supports Change Management, updates documentation, provides training to Banking System Administrators, and coordinates interdependencies with wider technology teams.
Required Qualifications
- 5+ years of related experience in Branch Banking Operations, IT--App Support or systems experience within the financial services industry
- 3+ years experience in application support, professional services, and/or QA
- Bachelor's degree or equivalent experience required
- Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services
- Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
- Intermediate understanding of incident management processes, including root cause analysis and documentation
- Intermediate knowledge of core banking systems, preferably FIS banking core systems including IBS, Teller Insight, SRM, and FTM
- Entry level to intermediate experience translating business needs into system requirements and configurations
- Entry level to intermediate experience knowledge of problem management processes
- Entry level to intermediate knowledge of and experience with lean processes improvement
- Intermediate speaking and writing communication skills
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