Core Crew (Front Desk & Sales) - Memorial, TX
$31,200–$31,200 year
On-siteHouston, Texas, United States
Job Summary
Connect with clients using the CORE acronym by greeting warmly, building community connections, and educating them on offers. Manage daily front desk operations by handling new account setups, scheduling, cancellations, and rebooking classes while maintaining product knowledge for retail items. Address client needs promptly by responding to inquiries, emails, and concerns, and quickly resolve visible maintenance or equipment issues. Assist the Head Coach and Community Manager with studio cleanliness, operational tasks, and responding to complaints or grievances. Follow up on client lists in Axle to meet monthly sales quotas and alert coaches about client milestones. Work flexible part-time hours including mornings, evenings, weekends, and holidays to support the studio's needs.
Required Qualifications
- High school education
- Ability to lift up to 30 pounds
- Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours
- Excellent interpersonal and communication skills
- Outstanding customer service skills
- Strong organizational skills
- Careful attention to detail
- Must be willing to initiate tasks and perform duties without direction
- Ability to stand for long durations of time
Desired Qualifications
- some college
- 1 year sales experience
- MBO experience
- Passion for fitness, wellness, and the [solidcore] brand
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