Copy of Top Concepts Group Sales Manager

Meet or exceed monthly and annual revenue goals by generating new business through consistent prospecting and growing existing accounts via exceptional relationship management. Respond to inquiries quickly, maintain a healthy sales pipeline with accurate CRM records, and partner with neighboring hotels to create group specials. Schedule site visits, book events, and manage ticket holds while ensuring groups use the online waiver system properly. Greet and welcome groups in person, including evenings and after standard business hours, and train Party Hosts on the Groups Process. Build proposal templates, prepare weekly sales reports, and verify tax-exempt status. This full-time onsite role requires availability for after-hours calls to support the Smokies' most fun attractions.