Copy of Marketplace Operations Specialist / Music & Live Shows (Backoffice)
On-siteMexico City, Mexico City, Mexico
Job Summary
Manage Fever's Marketplace Operations by creating, configuring, and monitoring experiences across internal and external ticketing platforms. Perform daily operational checks to ensure correct setup and smooth performance, while overseeing API integrations to maintain continuity for live events. Collaborate daily with Project Management, Product, QA, Marketing, and Finance teams to coordinate experience launches, align priorities in weekly meetings, and continuously improve internal processes. Handle high-demand peaks with strong problem-solving skills in a fast-paced environment. Work from the heart of Madrid with home-office flexibility.
Required Qualifications
- High level of English and Spanish
- 2+ years of experience in similar roles
- Work in a location in the heart of Madrid, with possible travel across our markets
Desired Qualifications
- Excellent communication and interpersonal skills
- Fast learner with strong retention and ability to multitask in a fast-paced environment
- Comfortable working under pressure and handling high-demand peaks
- Proactive and decisive, with strong problem-solving and quick-reaction skills
- Strong command of Microsoft Office
- Ability to quickly learn new tools (SQL, dashboards, internal systems, etc.)
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