Copy of Junior System Administrator & Helpdesk Technician
On-siteKissimmee, Florida, United States
Job Summary
Junior System Administrator & Helpdesk Technician responsible for first- and second-level IT support, onsite office support, installation and maintenance of hardware and software, Active Directory user management, and cloud services administration (Microsoft 365, Azure, Intune, Meraki, Vantaca). Will monitor system performance, assist with security updates and backups, document IT processes, support onboarding/offboarding, participate in IT projects, and provide PowerApps management and small development work. Requires a degree in IT or related field (or equivalent), 1–2 years’ IT support or sysadmin experience, strong troubleshooting and communication skills, willingness to travel for onsite support, and a collaborative mindset.
Required Qualifications
- Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
- 1–2 years of IT support, helpdesk, or system administration experience preferred
- Basic understanding of Windows Server, Active Directory, and networking concepts
- Familiarity with desktop operating systems (Windows/macOS) and Microsoft Office 365
- Strong troubleshooting, multitasking, and problem-solving skills
- Excellent communication and customer service abilities
- Willingness and flexibility to travel to office locations when onsite support is needed
- Eagerness to learn, grow, and contribute to a collaborative IT team
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