Copy of Bilingual Scheduling Coordinator
$37,440–$37,440 year
On-site · Philadelphia, Pennsylvania, United States
Job Summary
Scheduling Coordinator to manage daily client, staff, and program schedules, coordinate appointments using the organization’s scheduling system, update and adjust schedules, communicate scheduling changes and reminders to clients and team members, collaborate with program staff and clinicians to meet scheduling needs, respond to inquiries with professionalism, and maintain accurate records. Requires bilingual English/Spanish, strong communication, attention to detail, and customer-service orientation; full-time position based in Philadelphia, PA.
Required Qualifications
- High school diploma or GED required
- Associate's degree preferred
- 2–4 years of scheduling, patient access, or office experience required
- Knowledge of insurance verification, authorizations, and behavioral health service delivery is a plus
- Bilingual proficiency in English and Spanish, with strong reading and writing skills
- Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment
- Proficiency in Microsoft Office Suite; experience with electronic health records (EHR) preferred
- Excellent interpersonal and communication skills with the ability to de-escalate situations and support patients with compassion
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