Coppermine Harbor East-Front Desk Associates
On-siteBaltimore, Maryland, United States
Job Summary
Greet and assist members and guests professionally while handling check-ins, inquiries, and membership sign-ups. Supervise front desk staff to ensure smooth shift operations and maintain cleanliness and order in the lobby. Monitor and resolve customer service issues promptly, and assist in opening or closing procedures as needed. Requires previous experience in customer service or supervisory roles with excellent communication skills; CPR/First Aid certification is required or obtainable. Must be available for nights and weekends. Part-time position with a 5am-10am and 10am-2pm schedule.
Required Qualifications
- Previous experience in a customer service or supervisory role
- Excellent communication and interpersonal skills
- Dependable, punctual, and able to work independently
- Must be available to work nights and/or weekends
- CPR/First Aid certification
- Willingness to obtain CPR/First Aid certification
Desired Qualifications
- Experience in the fitness industry
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