Coordinator, People Operations
HybridBoston, Massachusetts, United States
Job Summary
Respond to internal and external client requests, managing employee onboarding and offboarding tasks including headshots, I-9 collection, and uniform orders. Process P&C department invoices and expenses while monitoring SSN reports to reconcile HRIS system differences. Maintain employee documents in Markview, oversee national programs like Service Awards and New Baby Bundles, and coordinate PTO audits and PPE rentals. Reconcile and communicate audit findings, manage the P&C Operations Inbox, and assist with special People & Culture projects. This role supports the People & Culture Operations group, the center of excellence for the employee experience, within Suffolk's national enterprise that connects design, construction, and operations through its Seamless Platform.
Required Qualifications
- Bachelor's degree in Business Management or related field
- 2-5 years of administrative or office management experience
- Willingness to provide best in class customer service
- Proficiency with Microsoft Office products (Excel, Word, Outlook, OneDrive)
- Comfort level with HRIS systems
- Ability to maintain a high level of confidentiality
- Collaborative, service-oriented and results-driven
- Highly organized; able to prioritize and multi-task
- Excellent oral and written communication and interpersonal skills
- Resourceful with strong problem solving and troubleshooting skills
- Sound business judgement
- Must possess Suffolk and Liberty Core Values: Passion, Integrity, Hard Work, Professionalism and Caring
Desired Qualifications
- Shared services center or other call center/customer service experience
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