Coordinator (MSW), Consumer and/or Family
On-siteVancouver, British Columbia, Canada
Vancouver, British Columbia, CanadaOn-siteContractMasters DegreeEnterprise
ContractMasters DegreeEnterprise
Job Summary
Plan and support engagement of patients, clients, and family members within a patient- and family-centred care model. Develop engagement strategies, implement initiatives, and offer educational skill enhancement to stakeholders. Provide direct care for family members seeking system navigation and support while fostering network relationships to increase capacity for engagement. Assess and respond to emergent situations, applying theoretical models to assessment and intervention within a multi-disciplinary setting. Promote Indigenous Cultural Safety and equity in all interactions.
Required Qualifications
- Master's Degree in a Behavioural Health Discipline from a recognized program
- Two (2) years' recent, related experience working with patients/clients and/or their families, facilitating client and family engagement processes and initiatives, or an equivalent combination of education, training and experience
- Valid B.C. Driver's License
- Demonstrated leadership skills with diverse populations and stakeholder groups
- Knowledge and experience in community engagement, development and facilitation
- Demonstrated ability in change management and change processes, including conflict management
- Knowledge of mental health and substance use, community resources and other community service providers
- Demonstrated supportive counselling skills
- Broad knowledge of mental health and substance use disorders and their interaction
- Demonstrated ability to apply a variety of theoretical models to practice in assessment and intervention
- Demonstrated ability to assess and respond appropriately to emergent situations
- Broad knowledge of legislation, government policies and procedures that relate to the client
- Broad knowledge of bio-psycho-social issues that may occur in response to changing mental health and substance use
- Basic knowledge of other health disciplines and their role in health care
- Demonstrated listening and information-seeking skills to promote communication and leading to a cooperative approach to problem solving within a multi/interdisciplinary setting
- Demonstrated ability to communicate effectively both orally and in writing with patients/clients and their families, physicians, colleagues, other community and health care providers, both one-on-one and in groups
- Demonstrated ability to work with community partners and patients/clients with diverse backgrounds
- Sound knowledge of the broad determinants of health
- Sound knowledge of participatory community-based planning, evaluation, outcome evaluation, policy development and analysis skills
- Demonstrated community engagement and facilitation skills
- General knowledge of Trauma Informed Practice and Harm Reduction approaches and Strengths-based care
- Demonstrated ability to promote Indigenous Cultural Safety
- Demonstrated ability to provide competent and culturally safe care in a variety of settings and with diverse populations
- Demonstrated ability to work as a member of a team
- Demonstrated computer literacy to operate a computerized client care information system as well as applicable word processing, spreadsheet, and database software applications
- Ability to organize/prioritize work and meet deadlines
- Physical ability to perform the duties of the position
- Successful applicants may be required to complete a Criminal Records Review Check
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