Coordinator, Financial Aid Systems & Service
On-siteBeaver Falls, Pennsylvania, United States
Job Summary
Coordinator supports financial aid operations and student services, serving as primary contact for students, parents, faculty, staff, and external partners; responsible for email/voicemail management, document verification for federal aid, and overseeing office communications. Provides system integration support for EdConnect, Slate, Jenzabar, and PowerFAIDS, imports leads for recruitment, and assists the Vice President of Enrollment and Marketing with calendar management, travel scheduling, and partnership outreach. Requires strong problem-solving, critical thinking, and attention to detail, with ability to manage multiple priorities while upholding Geneva College’s Christian mission and standards.
Required Qualifications
- Bachelor’s degree
- Experience in customer service
- Experience with computer applications (Microsoft Word, Access, Outlook, Excel)
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to prioritize and manage multiple tasks in a dynamic environment
- Ability to maintain confidentiality of data and adhere to policy guidelines
- Christian commitment and alignment with the College’s mission and values
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