Coordinator - Digital Platforms CLTFC
HybridCharlotte, North Carolina, United States
Job Summary
Manage day-to-day support for Charlotte FC's first team website and mobile app, including posting videos, photo albums, articles, SEO optimization, and page building. Collaborate with marketing teams to ideate new platforms, create lead generation forms with tracking tags, and execute sponsored activations. Provide detailed analytics and KPI reports on site performance with recommended actions for stakeholders. Handle matchday content management and develop custom user journeys to deepen fan engagement. Report to the Senior Manager of Digital Platforms. Full-time exempt role based in a professional office environment with occasional stadium visits.
Required Qualifications
- BA/BS degree in marketing, business, or communications
- 1-3 years' experience running large-scale websites or apps for a professional organization
- Experience creating compelling digital experiences - on websites and mobile apps
- Knowledge of website back-end content management systems
- Full understanding of the MS Office Suite (Word, Excel, PowerPoint)
- Experience with page building and UI/UX best practices
- Must pass pre-employment screens
- Ability to collaborate with cross-functional teams to achieve the desired outcome
- Self-starter with a hands-on approach, good instincts for prioritization, and the ability to work under a high-pressure, fast-paced environment
- Strong analytical, project management, and communication skills
- Agile and able to respond effectively to the rapidly changing needs of a fast-paced / high-growth organization
- Demonstrated ability to meet deadlines in a dynamic environment
- Must be able to handle confidential, privileged, and/or sensitive information with carefully and with sensitivity
- Ability to sit, walk, and stand for extended periods of time throughout the day
- Ability to focus on projects for periods of time
- Role routinely uses standard office equipment
Desired Qualifications
- previous sports team experience
- Proven experience using data-driven insights to understand what is working and what needs improvement within the digital space
- Complete working knowledge within website content management systems – WordPress, Drupal, pocket, custom-coded CMS, Forge, etc.
- Editorial or long-form exposure experience
- Familiarity with the overall mobile app ecosystem and can optimize user experience on mobile app platforms
- Experience within a fast-paced industry
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