Coordinator,Coordinator, Customer Order Management with Italian
$88,800–$100,800 year
HybridGdańsk, Pomerania, Poland
Job Summary
Manage the Order-to-Cash process, including order fulfillment and billing. Enter and verify order data to ensure accurate deliveries and invoices. Register and resolve transportation complaints while communicating with customers via phone, email, and other channels regarding order status, confirmations, and shipment details. Cooperate closely with the logistics department to coordinate shipments and monitor order processing to proactively address discrepancies or delays. Support process improvements within the Customer Operations Department. This permanent role offers a hybrid work culture with a starting base salary of 7400-8400 PLN monthly.
Required Qualifications
- Fluent Italian
- Fluent English
- Good practical knowledge of MS Office tools
- Very good communication and interpersonal skills
- Managing the Order-to-Cash process
- Entering and verifying order data
- Registering and resolving transportation complaints
- Communicating with customers
- Cooperating with the logistics department
- Monitoring order processing
- Addressing discrepancies or delays
- Supporting process improvements
- Hybrid work culture
Desired Qualifications
- SAP knowledge
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