Coordinator, Business Support
On-siteRegina, Saskatchewan, Canada
Job Summary
Coordinate, schedule, and direct staff day-to-day activities to ensure adherence to corporate policies and procedures. Administer, verify, and approve internal documents while developing and implementing departmental workflows. Gather statistical information, prepare reporting documentation, and review work performance against quality standards. Prepare staff schedules, assign resources, and communicate expectations and deadlines. Provide administrative and communication support, including handling internal and external correspondence and delivering customer service. Maintain departmental files and records, participate in team meetings, and assist in coordinating staff training and performance assessments. Complete mandatory pre-employment drug and alcohol testing to comply with the Fit for Duty Policy.
Required Qualifications
- Bachelor's Degree, Diploma, Certificate or Program in Business Administration, or equivalent
- Five (5) years of related experience in a business support function, or equivalent
- Knowledge of customer service operations and quality standards
- Proficiency with MS Office Applications (i.e. MS Word, Excel, etc.)
- Ability to act as a team leader and coordinate and direct staff engaged in a variety of tasks
- Ability to communicate in a clear, concise manner in both written and verbal form
- Ability to analyze complex problems and recommend and implement solutions
- Ability to deal with conflict and recommend solutions to difficult situations
- Ability to operate with minimal supervision
- Must successfully complete mandatory pre-employment drug and alcohol testing to comply with SaskPower's Fit for Duty Policy
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