COORDINATOR BUSINESS SUPPORT
$89,337–$120,831 year
On-site · Toronto, Ontario, Canada
Job Summary
Coordinator Business Support in the City of Toronto's Economic Development and Culture division supports the General Manager's Office day-to-day operations, leads equity-focused divisional initiatives, and coordinates stakeholder engagements. The role involves researching and analyzing issues, preparing reports and briefing notes, managing confidential information, coordinating FOI requests and Auditor General inquiries, and ensuring compliance with corporate policies. The incumbent will oversee equity-related initiatives, liaise with senior management, develop and implement continuous improvement plans, and provide direction to administrative staff while maintaining knowledge of policies and initiatives affecting Toronto.
Required Qualifications
- Experience in conducting research and analysis, developing recommendations, and creating concise and effective reports, presentations, briefing notes, and correspondence.
- Experience managing highly sensitive and confidential information for senior leadership and key stakeholders, demonstrating strong political acuity and sound judgment
- Post-secondary education in a related discipline pertinent to the job function or the equivalent combination of education and/or relevant experience
- Experience in the development, implementation and evaluation of equity, diversity and inclusion policies, programs, and initiatives within a large public or private sector organization.
- Proficiency in the use of software applications, such as SharePoint, SAP, Ariba and Microsoft Office/Microsoft 365
- Knowledge of municipal government operations, processes, and structure.
- Knowledge of key economic development and culture related issues impacting Toronto.
- Ability to work in a highly demanding work environment with many competing priorities and deadlines.
- Ability to work independently and as part of a high performing team.
- Excellent communication skills with an ability to establish good work relationships with all stakeholders, including other Divisions, employees, outside agencies and the general public.
- Sound judgment on confidential and sensitive matters, able to manage difficult situations with minimal supervision.
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