Coordinator, Business Ops 1
On-siteAtlanta, Georgia, United States
Job Summary
Greet and qualify touring guests, collect and validate guest information, and assign tours to Sales Agents. Provide exceptional customer service by answering phones and guest questions professionally. Complete daily gift, tour, and contract reconciliation in all systems, including data entry into the Central Reservations Systems and running reports. Prepare and balance cash, down payments, and site stats for the Contract Department while filing and securing all documents per PII and PCI standards. Prepare Timeshare Sales Contracts for the Sales Department and Property Owners, and assist the Administrative Supervisor with additional administrative support to internal departments. Maintain Property Owner Information and perform other duties as needed.
Required Qualifications
- High School Diploma
- One year of general office experience
- One year of customer service experience
- Proficient in the use of the Central Reservation System (CRS) or EPNY
- Proficient in Microsoft Word
- Proficient in Microsoft Outlook
- Proficient in Microsoft Excel
Desired Qualifications
- EPNY (preferable)
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