Coordinator, Behavioral Health Vendor Management

Oversee program implementation including configuration, testing, and monitoring of all elements of services administered by our vendors and stakeholders. Manage inbound escalations by validating issues, identifying root causes, and communicating timely resolutions. Review internal and external audit requests while coordinating with vendors and project stakeholders as required. Support business alignment and oversight with key stakeholders through cross-program support to program leads. Ensure compliance with all applicable laws and regulations. This role reports to the Director, Network Contracting within the Network Contracting team. The position is based in the New York City office on a hybrid schedule with three days of in-office work per week, including a required Thursday for team meetings and events.