Coordinator 2, RMA
On-siteGrand Prairie, Texas, United States
Job Summary
Coordinate customer products and manage the day-to-day RMA receiving activities to meet tight schedules. Serve as an Ambassador for ViaPath by dealing with vendors for the RMA process, shipping coordination of incoming and outgoing parts, and focusing on vendor return products. Handle physical inventory transfer within departments, maintain daily productivity reports, and work to close open issues. Collaborate with internal departments such as Operations, Customer Service, and Engineering while assisting with RMA Authorization processing. Maintain process documentation and review current workflows on a regular basis. Work a full-time 7:00am to 3:30pm shift at the Grand Praire, TX office.
Required Qualifications
- Ability to lift 50lbs
- Extensive walking and repetitive physical motion (squatting, bending, lifting, climbing ladders) is required
- Minimum of AA degree or equivalent working experience
- At least 1 year experience as material handler
- Excellent in written, interpersonal communications and organization skills
- Detail oriented and good time management
- Multi-tasking with effective decision making
- Independent person and also a strong team player
- Proficient with MS office
- Be a motivated self-starter and to learn quickly and apply new knowledge effectively
- Demonstrate the composure required to perform effectively under stressful situations
- Possess good problem solving and decision-making skills
Desired Qualifications
- Minimum of AA degree or equivalent working experience preferred
- At least 1 year experience as material handler preferred
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