Coordinateur Événementiel - CDD F/H
On-siteParis, Île-de-France, France
Job Summary
Coordinate all aspects of client events and banquet operations, managing the full lifecycle from initial consultation and proposal to contract finalization and post-event satisfaction tracking. Conduct daily BEO meetings to verify next-day service details with operational departments, while coordinating cross-functional teams to ensure seamless execution and client success. Facilitate space tours for commercial purposes, maintain client databases, and provide personalized hospitality from arrival to departure. This four-month contract starts mid-September at the Palace-level Royal Monceau – Raffles Paris, offering full immersion in an iconic artistic hotel.
Required Qualifications
- Supervise and coordinate all aspects of the client group or event
- Coordinate and act as the link between different departments
- Ensure client satisfaction
- CDD of 4 months starting mid-September
- Visit spaces for commercial purposes and advise the client
- Prepare and follow up on the file (request qualification, proposal sending, commercial follow-up, contract and function sheet elaboration, invoicing, and satisfaction follow-up)
- Contact the client before the meeting regarding agenda and event organization
- Inform all concerned departments of each client modification
- Participate in the BEO Meeting daily to verify next day service details with departments
- Accompany clients on the day of their event with operational teams and ensure the success of the stay
- Ensure maximum client satisfaction through personal recognition, cordial reception, and special attention from arrival to departure
- Create a database of local and/or regular clients
- Excellent written or oral communication sense in French and English
- Strong relationship skills with clientele, ability to guide and retain clients
- Sensitivity to the luxury world and art
- Minimum 2 to 3 years of first experience in a conference center or acquired within a banquets service or commercial department in a prestigious establishment or event agency
- Mastery of English is indispensable
- Ability to listen
- Clarity of speech
- Great sense of diplomacy
- Commercial fiber
- Sense of organization
- Teamwork
- Decision making
- Ability to propose
Desired Qualifications
- Knowledge of another language
- Knowledge of the OPERA software
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