Coordinated Entry / Peer Coordinated Entry Specialist (CES)

Job Summary

Required Qualifications

• •At least 25 years old
• •Lived experience
• •Minimum of 1-2 years of youth work experience
• •Experience working with community-based programs for youth experiencing homelessness and vulnerable populations
• •Must be a self-starter
• •Must be a team player
• •Ability to work with other staff members, clients, vendors and the public
• •Good organizational skills
• •Ability to communicate effectively in writing and verbally
• •Communication with and about youth must reflect a strength based approach
• •Communication with and about youth must reflect a trauma informed approach
• •Ability to exercise appropriate independent authority when needed
• •Ability to make independent decisions for client placement
• •Knowledge in the areas of crisis intervention
• •Knowledge in the areas of mental illness
• •Knowledge in the areas of community-based service delivery
• •Knowledge in the areas of adolescent development
• •Valid California Driver's License
• •Reliable and efficient transportation
• •Automobile insurance
• •Good driving record
• •Must be able to bend, sit and stand for prolonged periods of time
• •Must be able to navigate stairs on a daily basis
• •Must be able to lift up to 40 lbs on occasion
• •Ability to utilize basic word processing
• •Ability to utilize email
• •Ability to utilize internet programs
• •Ability to communicate effectively both orally and in written form
• •Must be able to work occasionally in outside weather conditions
• •One weekend workday will be required
• •Ability to work late evening, additional weekend hours, or holiday work to support 24/7 shelter operations
• •Ability to attend trainings hosted by CHC and the County of Alameda
• •Ability to attend offsite trainings and community meetings hosted by the County of Alameda and key partner organizations
• •Ability to occasionally team up with outreach workers to serve unsheltered youth living on the street or encampments in Alameda County
• •Ability to perform duties as assigned by immediate supervisor or delegate
• •Ability to ensure the cleanliness and safety of the living environment
• •Ability to provide crisis intervention
• •Ability to provide back up support and coverage for other direct care positions
• •Ability to travel between the CES hubs located throughout Alameda County
• •Ability to collaborate with other team members in those locations
• •Ability to evaluate and render program services at all locations
• •Ability to drive company and/or personal vehicles to meet with and/or transport clients for off-site appointments and facilitation of program services
• •Ability to act as a representative of Covenant House California when attending community meetings or forums on issues centering on homelessness or mental health issues
• •Ability to maintain presence at North-County Outreach Collaborative and other community-based meetings
• •Ability to complete and submit written correspondence, demographic data, contract reports and all other documentation in ETO and HMIS
• •Ability to complete and submit written correspondence, demographic data, contract reports and all other documentation in an accurate and timely manner
• •Ability to attend all required trainings hosted by CHC and the County of Alameda, including HMIS and CES updates and reporting guidelines
• •Ability to attend additionally identified offsite trainings and community meetings hosted by the County of Alameda and key partner organizations
• •Ability to stay current on best practices related to trauma-informed care, harm reduction, positive youth development, and engagement with runaway and homeless youth
• •Ability to develop and maintain strong interventions for program that stem from the framework of trauma informed, harm reduction and positive youth development models
• •Ability to maintain a safe youth-focused environment
• •Ability to support referrals and linkages for youth
• •Ability to provide support in the space
• •Ability to lead/co-lead workshops and activities
• •Ability to support youth in completing Coordinated Entry System (CES) assessments
• •Ability to support housing navigation activities
• •Ability to support referrals
• •Ability to support matching processes
• •Ability to work in alignment with Alameda County Coordinated Entry policies and procedures
• •Ability to maintain strong understanding of community housing resources
• •Ability to maintain strong understanding of mental health concerns
• •Ability to maintain strong understanding of state, county, and community-based services relevant to youth experiencing homelessness
• •Ability to support youth in accessing resources and opportunities related to Stable Housing
• •Ability to support youth in accessing resources and opportunities related to Education
• •Ability to support youth in accessing resources and opportunities related to Employment
• •Ability to support youth in accessing resources and opportunities related to Social & Emotional Well-Being
• •Ability to support youth in accessing resources and opportunities related to Social & Permanent Connections
• •Ability to provide housing problem-solving support to youth
• •Ability to explore natural supports
• •Ability to facilitate family or trusted adult reconnection
• •Ability to assist youth in identifying safe diversion and alternative housing options
• •Ability to model positive youth engagement and support throughout the Wellness Center to all young people experiencing homelessness
• •Ability to provide positive youth-engagement
• •Ability to problem-solve creatively
• •Ability to perform comprehensive case management activities
• •Ability to build relationships
• •Ability to build linkages
• •Ability to provide crisis prevention and intervention
• •Ability to engage with youth experiencing homelessness Alameda County
• •Ability to engage with other drop-in centers across the County
• •Ability to engage with Junior College Campuses
• •Ability to engage with CHC Wellness Center
• •Ability to work collaboratively with CHC teams, staff, and other service providers in the community
• •Ability to work under the supervision of the Manager of Support Services
• •Ability to work in the Housing Resources Center (HRC) / Wellness Center in Oakland and Hayward
• •Ability to work with youth ages 18-24
• •Ability to work in a safe, inclusive and affirming space for all youth
• •Ability to participate in Youth Advisory Boards or Youth Action boards
• •Ability to help youth get connected and engaged in Youth Advisory Boards or Youth Action boards
• •Ability to ensure adherence to the program expectations
• •Ability to provide support to youth overcoming homelessness
• •Ability to provide housing, food, clothing, education, and emotional support to young people
• •Ability to work in a diverse community of youth and staff
• •Ability to advance anti-racism
• •Ability to promote opportunities for the free expression of the lived experiences of our youth and staff
• •Ability to believe that every young person deserves a place to belong
• •Ability to create diverse solutions to end youth homelessness
• •Ability to build an inclusive and equitable work culture
• •Ability to bring out the best in everyone
• •Ability to work in facilities in Oakland and Hayward
• •Ability to work in a brand new program
• •Ability to work with youth in South Alameda County
• •Ability to work in a full continuum of housing and support services
• •Ability to work with young people ages 18-24
• •Ability to work with youth who are homeless
• •Ability to work with youth who are vulnerable
• •Ability to work with staff members
• •Ability to work with clients
• •Ability to work with vendors
• •Ability to work with the public
• •Ability to work with members
• •Ability to work with youth
• •Ability to work with other staff
• •Ability to work with other team members
• •Ability to work with other service providers
• •Ability to work with community-based programs
• •Ability to work with community-based services
• •Ability to work with adolescent development
• •Ability to work with mental illness
• •Ability to work with crisis intervention
• •Ability to work with community-based service delivery
• •Ability to work with trauma-informed care
• •Ability to work with harm reduction
• •Ability to work with positive youth development
• •Ability to work with runaway and homeless youth
• •Ability to work with unsheltered youth living on the street or encampments
• •Ability to work with off-site appointments
• •Ability to work with program services
• •Ability to work with community meetings
• •Ability to work with forums
• •Ability to work with homelessness issues
• •Ability to work with mental health issues
• •Ability to work with North-County Outreach Collaborative
• •Ability to work with key partner organizations
• •Ability to work with HMIS
• •Ability to work with CES
• •Ability to work with reporting guidelines
• •Ability to work with County of Alameda
• •Ability to work with CHC
• •Ability to work with immediate supervisor
• •Ability to work with delegate
• •Ability to work with program expectations
• •Ability to work with youth
• •Ability to work with staff
• •Ability to work with clients
• •Ability to work with vendors
• •Ability to work with public
• •Ability to work with members
• •Ability to work with youth
• •Ability to work with other staff
• •Ability to work with other team members
• •Ability to work with other service providers
• •Ability to work with community-based programs
• •Ability to work with community-based services
• •Ability to work with adolescent development
• •Ability to work with mental illness
• •Ability to work with crisis intervention
• •Ability to work with community-based service delivery
• •Ability to work with trauma-informed care
• •Ability to work with harm reduction
• •Ability to work with positive youth development
• •Ability to work with runaway and homeless youth
• •Ability to work with unsheltered youth living on the street or encampments
• •Ability to work with off-site appointments
• •Ability to work with program services
• •Ability to work with community meetings
• •Ability to work with forums
• •Ability to work with homelessness issues
• •Ability to work with mental health issues
• •Ability to work with North-County Outreach Collaborative
• •Ability to work with key partner organizations
• •Ability to work with HMIS
• •Ability to work with CES
• •Ability to work with reporting guidelines
• •Ability to work with County of Alameda
• •Ability to work with CHC
• •Ability to work with immediate supervisor
• •Ability to work with delegate
• •Ability to work with program expectations
• •Ability to work with youth
• •Ability to work with staff
• •Ability to work with clients
• •Ability to work with vendors
• •Ability to work with public
• •Ability to work with members
• •Ability to work with youth
• •Ability to work with other staff
• •Ability to work with other team members
• •Ability to work with other service providers
• •Ability to work with community-based programs
• •Ability to work with community-based services
• •Ability to work with adolescent development
• •Ability to work with mental illness
• •Ability to work with crisis intervention
• •Ability to work with community-based service delivery
• •Ability to work with trauma-informed care
• •Ability to work with harm reduction
• •Ability to work with positive youth development
• •Ability to work with runaway and homeless youth
• •Ability to work with unsheltered youth living on the street or encampments
• •Ability to work with off-site appointments
• •Ability to work with program services
• •Ability to work with community meetings
• •Ability to work with forums
• •Ability to work with homelessness issues
• •Ability to work with mental health issues
• •Ability to work with North-County Outreach Collaborative
• •Ability to work with key partner organizations
• •Ability to work with HMIS
• •Ability to work with CES
• •Ability to work with reporting guidelines
• •Ability to work with County of Alameda
• •Ability to work with CHC
• •Ability to work with immediate supervisor
• •Ability to work with delegate
• •Ability to work with program expectations
• •Ability to work with youth
• •Ability to work with staff
• •Ability to work with clients
• •Ability to work with vendors
• •Ability to work with public
• •Ability to work with members
• •Ability to work with youth
• •Ability to work with other staff
• •Ability to work with other team members
• •Ability to work with other service providers
• •Ability to work with community-based programs
• •Ability to work with community-based services
• •Ability to work with adolescent development
• •Ability to work with mental illness
• •Ability to work with crisis intervention
• •Ability to work with community-based service delivery
• •Ability to work with trauma-informed care
• •Ability to work with harm reduction
• •Ability to work with positive youth development
• •Ability to work with runaway and homeless youth
• •Ability to work with unsheltered youth living on the street or encampments
• •Ability to work with off-site appointments
• •Ability to work with program services
• •Ability to work with community meetings
• •Ability to work with forums
• •Ability to work with homelessness issues
• •Ability to work with mental health issues
• •Ability to work with North-County Outreach Collaborative
• •Ability to work with key partner organizations
• •Ability to work with HMIS
• •Ability to work with CES
• •Ability to work with reporting guidelines
• •Ability to work with County of Alameda
• •Ability to work with CHC
• •Ability to work with immediate supervisor
• •Ability to work with delegate
• •Ability to work with program expectations
• •Ability to work with youth
• •Ability to work with staff
• •Ability to work with clients
• •Ability to work with vendors
• •Ability to work with public
• •Ability to work with members
• •Ability to work with youth
• •Ability to work with other staff
• •Ability to work with other team members
• •Ability to work with other service providers
• •Ability to work with community-based programs
• •Ability to work with community-based services
• •Ability to work with adolescent development
• •Ability to work with mental illness
• •Ability to work with crisis intervention
• •Ability to work with community-based service delivery
• •Ability to work with trauma-informed care
• •Ability to work with harm reduction
• •Ability to work with positive youth development
• •Ability to work with runaway and homeless youth
• •Ability to work with unsheltered youth living on the street or encampments
• •Ability to work with off-site appointments
• •Ability to work with program services
• •Ability to work with community meetings
• •Ability to work with forums
• •Ability to work with homelessness issues
• •Ability to work with mental health issues
• •Ability to work with North-County Outreach Collaborative
• •Ability to work with key partner organizations
• •Ability to work with HMIS
• •Ability to work with CES
• •Ability to work with reporting guidelines
• •Ability to work with County of Alameda
• •Ability to work with CHC
• •Ability to work with immediate supervisor
• •Ability to work with delegate
• •Ability to work with program expectations
• •Ability to work with youth
• •Ability to work with staff
• •Ability to work with clients
• •Ability to work with vendors
• •Ability to work with public
• •Ability to work with members
• •Ability to work with youth
• •Ability to work with other staff
• •Ability to work with other team members
• •Ability to work with other service providers
• •Ability to work with community-based programs
• •Ability to work with community-based services
• •Ability to work with adolescent development
• •Ability to work with mental illness
• •Ability to work with crisis intervention
• •Ability to work with community-based service delivery
• •Ability to work with trauma-informed care
• •Ability to work with harm reduction
• •Ability to work with positive youth development
• •Ability to work with runaway and homeless youth
• •Ability to work with unsheltered youth living on the street or encampments
• •Ability to work with off-site appointments
• •Ability to work with program services
• •Ability to work with community meetings
• •Ability to work with forums
• •Ability to work with homelessness issues
• •Ability to work with mental health issues
• •Ability to work with North-County Outreach Collaborative
• •Ability to work with key partner organizations
• •Ability to work with HMIS
• •Ability to work with CES
• •Ability to work with reporting guidelines
• •Ability to work with County of Alameda
• •Ability to work with CHC
• •Ability to work with immediate supervisor
• •Ability to work with delegate
• •Ability to work with program expectations
• •Ability to work with youth
• •Ability to work with staff
• •Ability to work with clients
• •Ability to work with vendors
• •Ability to work with public
• •Ability to work with members
• •Ability to work with youth
• •Ability to work with other staff
• •Ability to work with other team members
• •Ability to work with other service providers
• •Ability to work with community-based programs
• •Ability to work with community-based services
• •Ability to work with adolescent development