Coordenador de Atendimento
On-siteSão Caetano do Sul, São Paulo, Brazil
Job Summary
Coordinate operational performance of business units and pre-analytic areas while managing customer service flows and daily routines to optimize processes and achieve excellence. Facilitate team development, oversee people management processes, and generate reports analyzing indicators and feedback to track results. Requires a complete degree in Biomedicine or Pharmacy, leadership experience, and customer service expertise, with knowledge of health market indicators and Office proficiency. Full-time position in Brasília for a reference diagnostic medicine group recognized as one of the Best Companies to Work in for over 18 consecutive years.
Required Qualifications
- Ensino superior completo nos cursos de Biomedicina ou Farmácia
- Experiência em cargo de Liderança
- Necessário experiência em atendimento ao cliente
- Conhecimento em gestão de indicadores e análise de mercado relacionado ao negócio em saúde e normas regulamentadas
- Conhecimento do pacote Office em nível intermediário
Desired Qualifications
- Desejável MBA ou Pós-graduação em gestão de Pessoas
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