Coordenador (a) de Customer Service | Barueri
HybridBarueri, São Paulo, Brazil
Job Summary
Coordinate Customer Service operations, managing integrated areas for Transport Registration, Inbound/Outbound Centers, and Document Centers to ensure quality, productivity, and legal compliance. Guarantee correct execution of client, carrier, and vehicle registration processes while overseeing fiscal and transport document issuance. Manage transport center operations, including scheduling, contracting, and support for inbound and outbound demands. Monitor operational indicators, identify deviations, and drive continuous improvement through standardized procedures and best practices. Act as the primary interface between Operations, Planning, Fiscal, Technology, and external stakeholders to resolve issues efficiently. Full-time role in Barueri requiring a degree in Administration, Logistics, or Engineering, with benefits including medical, dental, and meal allowances.
Required Qualifications
- Ensino Superior Completo em Administração, Logística, Engenharia, Comércio Exterior ou áreas correlatas.
Desired Qualifications
- Pós-graduação ou MBA em Logística, Supply Chain, Gestão de Processos ou Gestão Empresarial será considerado diferencial.
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