Coord, Therapy Svcs
On-siteCalifornia, United States
Job Summary
Coordinate physician referrals, reports, and re-authorizations while managing communications between Therapy Services associates, medical providers, and participants. Ensure appropriate documentation is completed for therapy service assignments and facilitate bilingual communication or translation as necessary. Prepare and submit utilization or productivity-related statistics, and provide orientation to Therapy Services and provider network associates. Collaborate with the provider network team during meetings to improve service quality and efficiency. Requires a high school diploma, 1-2 years of administrative experience, and proficiency in Microsoft Office. Full-time position with occasional travel and local driving requirements.
Required Qualifications
- High School Diploma, GED, or national equivalent
- 1-2 years' experience in an administrative/clerical environment where complex interactions require a sophisticated level of coordination, preferably in a clinical setting
- Proficient in Microsoft Office (Word, Excel, Outlook), Windows-based applications, databases, and internet usage
- Excellent organizational, decision-making, and verbal and written communication skills
- Ability to assist in efficient office operations, work independently, and as a team member
- Ability to maintain customer-service orientation and professionalism in all interactions
- Ability to exercise a high level of discretion in handling confidential information
- Ability to prioritize and organize workload and be able to produce high-quality results with meticulous attention to detail
- Ability to remain focused and flexible with shifting/changing priorities, heavy workload and tight deadlines
- Ability to acquire an understanding of organization and department policies and practices
- Ability to pass a post-offer physical examination and a TB test
- Ability to provide proof of required vaccinations or positive titer showing immunity
- A signed declination may be acceptable for certain vaccinations
- Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals of Southern California and/or program requirements
- Ability to travel locally; maintain driving record in compliance with Transportation Safety Standards; maintain auto insurance and vehicle registration
- 10% travel requirement
- Ability to handle frequent exposure to unpleasant or hazardous working conditions (noise, heat, dust, bodily fluids, etc.) 20-50% of work time
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.