Cookie Crew
On-siteChico, California, United States
Job Summary
Welcome guests with genuine hospitality and make every interaction memorable. Prepare, bake, and package warm cookies, brownies, ice cream, and other treats to quality standards. Accurately prepare in-store, pickup, delivery, and online orders. Operate the register and process guest transactions. Keep the bakery clean, stocked, organized, and food-safe throughout every shift. Jump in wherever your team needs you, whether that's restocking supplies, helping a teammate, or keeping the line moving. Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed. Deliver the kind of experience that turns first-time guests into lifelong Insomniacs. Work in a fast-paced bakery environment during evening, late-night, weekend, and holiday shifts.
Required Qualifications
- 18 years of age or older
- Ability to obtain any required food safety certifications applicable to the location
- Ability to perform the essential functions of the position with or without reasonable accommodation
- Ability to stand and walk for extended periods of time (up to 8 hours per shift)
- Ability to frequently reach, bend, stoop, twist, kneel, and lift
- Ability to lift, carry, push, and pull up to 30 pounds regularly
- Ability to occasionally lift up to 50 pounds with assistance
- Ability to use hands and fingers to handle bakery equipment, food products, and a point-of-sale system
- Ability to work in environments with varying temperatures, including around ovens, freezers, and refrigeration units
- Ability to safely operate kitchen equipment in accordance with company procedures
- Ability to read order screens, recipes, and safety information
- Ability to communicate effectively with guests and team members in a fast-paced environment
- Availability during peak business hours (evenings, late nights, weekends, and holidays)
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