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Dollywood Parks & ResortsPosted 3 weeks ago

Cook II - Dollywood Theme Park - Full Time Seasonal

On-sitePigeon Forge, Tennessee, United States

Full TimeLarge

Job Summary

Maintain high-quality food standards by adhering to recipes, portion controls, and FIFO standards while ensuring all products meet safety critical checklists and cooling chart requirements. Act as a quality assurance inspector to verify food quality and compliance with state health regulations, "Start Fresh" program protocols, and ServSafe Manager certification standards. Manage inventory levels, minimize waste through small batch cooking, and operate kitchen equipment safely while answering guest questions regarding menu availability and park layout.

Required Qualifications

  • Must be minimum 16 years of age
  • Previous Cook experience preferred
  • Able to successfully complete ServSafe Manager Certification within 30 days of start date
  • Offers of employment are contingent upon satisfactory completion of onboarding process which includes background screening and pre-employment drug screening
  • Must be self-motivated and disciplined
  • Must be able to prioritize and complete work assignments on a timely basis
  • Must maintain strict confidentiality and judgment regarding privileged information
  • Must be willing to constantly improve
  • Must have professional appearance with good personal hygiene
  • Must promote and support a team environment by cooperating and helping co-workers
  • Must adapt to changes easily
  • Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
  • Able to display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being: patient, kind, humble, respectful, selfless, forgiving, honest and committed
  • Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
  • Able to comprehend instructions, retain information, and follow recipes
  • Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends, and holidays as necessary
  • Able to tolerate a fast-paced environment, with flexibility to handle frequent changes in priorities
  • Ability to safely operate equipment according to company and manufacturer guidelines
  • Ability to safely navigate work environment
  • Able to make decisions by analyzing information allowing on-the-spot correction of guests concerns
  • Ability to recall information
  • Ability to receive, process and retain information to follow work instructions
  • Able to tolerate detergents and chemicals such as, but not limited to, dish liquids, bleach, Tide, degreaser, oven cleaner and other chemicals necessary to clean/sanitize equipment and environment
  • Must take Start Fresh training, as well as implement all safety aspects of Start Fresh training
  • Must comply with all Health Department, ServSafe, and Company regulations pertaining to safe food handling practices
  • Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
  • Able to perform duties consistent with creating a safe and secure environment for hosts and guests
  • Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs
  • Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours
  • Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift
  • Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat
  • Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods
  • Ability to move about in confined areas
  • Able to stand, balance, kneel, stoop, and bend to maintain clean work environment and serve guests
  • Ability to walk, sit, or stand for long/short periods of time
  • Able to reach high and low to get supplies
  • Able to have manual dexterity to do detailed work

Desired Qualifications

  • Previous Cook experience preferred

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