Convention Services Manager OEM
On-siteSouthlake, Texas, United States
Job Summary
Drive assigned convention/event goals tied to hotel performance by effectively servicing clients and maintaining contracted food and beverage minimums. Proactively conduct solicitation calls, tours, and client entertainment while negotiating to meet revenue and planner satisfaction scores. Monitor market trends, deliver banquet event orders within 10 days, and ensure timely communication of changes to impacted departments. Approach all guest and employee encounters with an attentive, service-oriented manner while adhering to established catering and meeting standards. Manage multiple tasks independently and participate in daily or weekly meetings as required by management.
Required Qualifications
- High School diploma or equivalent
- Valid driver's license for the applicable state
- Developed verbal and written communication skills
- Proficiency in general computer knowledge especially Microsoft Office products
- Ability to work independently and simultaneously manage multiple tasks
- Strong organization and presentation skills
Desired Qualifications
- Previous convention/event and catering sales experience
- Creativity and knowledge of food and beverage/events
- Experience with professional selling skills: opening probing supporting closing
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